Choose the right solution in a few clicks!

Samsung QCOM / Exynos Smartphones

FRP Remove
  1. Select "Qcom" platform from the tab menu in the upper left side of the software
  2. Go to “Service” bookmark
  3. Power the phone ON
  4. Press on “Emergency Call” and dial *#0*#
  5. Connect the phone to PC with the USB cable
  6. Select Samsung Modem port - Install required drivers, if necessary
  7. Press “Remove FRP” button
  8. At this stage, the ADB device should appear. Press OK on the “allow USB debugging” message on the phone’s screen
  9. After finishing FRP Remove operation, please perform “Master reset” using phone’s menu.
Video Instructions

 

Reminder! Before servicing the phone, please make sure that:

  1. You use the latest version of the software
  2. Battery must be connected to the phone's board and fully charged. Especially while performing operations using testpoint.
  3. All the side programs, that may interfere with the phone, are closed
  4. Phone’s cable and device itself should not be disconnected or disturbed until the procedure is fully completed
  5. Connect phone to USB port placed on the backside of PC (motherboard's USB port)
    Do not connect or disconnect other USB cables into the PC during the actual work with the phone
  6. Avoid using any kind of USB HUBs and long USB cables. Use the shortest-length USB cable available.
  7. Phone has stock (factory) firmware version
  8. SIM card is removed